We look forward to meeting and supporting you. Our client support team are ready to help you book your first confidential session with your experienced Sunshine Coast psychologist between 9am - 5pm Monday to Friday.
Our Sunshine Coast Psychology Clinics
New Client Information
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Locations
E&A Clinical Psychology Maroochydore is located in the heart of the Sunshine Coast, a short walk from the beautiful Cotton Tree beach.
E&A Clinical Psychology Birtinya is located in the health precinct in Birtinya, near the Sunshine Coast University Hospital. -
Parking
A dedicated carpark is behind the Maroochydore clinic along with ample street parking.
Please allow additional time for parking before appointments at Birtinya as the complex can be busy and E&A signed carparks and visitor spaces are limited. There is ample street parking around the complex and across the bridge.
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Cancellation policy
So we can provide the best support to our community, we ask for advanced notice for cancellations. Please read our full cancellation policy below before cancelling an appointment.
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Rebates
Clients may be eligible for a referral from a GP or a psychiatrist called a Mental Health Treatment Plan which offers a significant rebate towards our services for up to 10 sessions per calendar year.
After we have processed your payment we can process your rebate for you via our online systems. Medicare advises us that these funds will appear in your bank account within 2-3 business days.
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Payment
The full psychology session fee is due at the time of the appointment by EFTPOS.
If eligible for a Medicare rebate, (often through a Mental Health Treatment Plan), Medicare will rebate a portion of your session fee into your nominated account.
Depending on your private health fund and cover, you may be eligible for a rebate for our psychological services.
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Follow-up appointments
It is important you schedule a series of appointments with your psychologist from the beginning. This is to ensure you can access regular treatment sessions, at a day and time that suits you best. In addition, our psychologists will often book 4-6 weeks in advance. Booking sessions in advance avoids disappointment. Follow up sessions are typically booked on a weekly to fortnightly basis.
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![Dr Johann Eloff Sunshine Coast male Psychologist]()
Dr Johann Eloff
Clinical Director & Clinical Psychologist
đź“ŤBirtinya -
![Dr Lize Andrews Clinical Psychologist Sunshine Coast]()
Dr Lize Andrews
Clinical Director & Clinical Psychologist
đź“ŤMaroochydore -
![Karra Eloff Sunshine Coast Managing Director]()
Karra Eloff
Managing Director
đź“ŤMaroochydore
đź“ŤBirtinya -
![Sonya Holder Clinical Psychologist Maroochydore]()
Sonya Holder
Clinical Psychologist
đź“ŤMarochydore -
![Abby Bell Experienced Psychologist Maroochydore]()
Abby Bell
Psychologist
đź“ŤMaroochydore -
![Julie Pellas Sunshine Coast Clinical Psychologist]()
Julie Pellas
Clinical Psychologist
đź“ŤBirtinya -
![Sarah Hennig]()
Sarah Hennig
Psychologist
đź“ŤMaroochydore -
![Yasmin Miller Psychologist Birtinya Sunshine Coast]()
Yasmin Miller
Psychologist & Clinical Psychology Registrar
đź“ŤBirtinya -
![Kate Newton Maroochydore Psychologist]()
Kate Newton
Psychologist & Clinical Psychology Registrar
đź“ŤMaroochydore -
![Male psychologist Sunshine Coast Luke Carter]()
Luke Carter
Psychologist
đź“ŤMaroochydore -
![Jemma Bartlett Psychologist Sunshine Coast]()
Jemma Bartlett
Psychologist
đź“ŤBirtinya -
![Caraiosa De Burca Birtinya Sunshine Coast Psychologist]()
Caraiosa De Burca
Psychologist
đź“ŤBirtinya -
![Maroochydore psychologist Hannah Oxenham]()
Hannah Oxenham
Clinical Psychologist
đź“ŤMaroochydore -
![Trauma Psychologist Sunshine Coast]()
Sophie Pachot
Psychologist
đź“ŤMaroochydore -
![Child Psychologist Sunshine Coast Ine trompet]()
Ine Trompet
Psychologist
đź“ŤMaroochydore -
![Child psychologist Sunshine Coast Vasti Engelbrecht]()
Vasti Engelbrecht
Psychologist
đź“ŤMaroochydore -
![Male Psychologist Sunshine Coast]()
Peter Braithwaite
Psychologist
đź“ŤBirtinya -
![Sunshine Coast Psychology Clinic]()
Miranda Guiliani
Practice Manager
đź“ŤMaroochydore
đź“ŤBirtinya -
![Sunshine Coast Psychology Clinic Renee Guinane]()
Renee Guinane
Client Support Team Member
đź“ŤBirtinya
đź“ŤMaroochydore -
![Sunshine Coast psychology clinic Eloff & Andrews Client Support]()
Maree Donohue
Client Support Team Member
đź“ŤBirtinya
đź“ŤMaroochydore -
![Sunshine Coast Psychology clinic E&A Kate]()
Kate Saxelby
Client Support Team Member
đź“ŤBirtinya
đź“ŤMaroochydore -
![Sunshine Coast psychology clinic Eloff & Andrews]()
Wendy McAlister
Client Support Team Member
đź“ŤMaroochydore
đź“ŤBirtinya
Cancellation Policy
E&A’s Updated Cancellation Policy
To ensure all clients, and our community have maximum opportunities for treatment, we have a Cancellation Policy. We greatly appreciate your support in providing adequate notice for cancellations in order for us to offer timely treatment to those awaiting care. Please contact us on (07) 5479 3538 (Maroochydore) or (07) 5357 9108 (Birtinya) a minimum of 3 business days prior to your scheduled appointment to avoid a cancellation fee. Cancellation fees apply when an appointment is cancelled with less than 2 full business days’ notice.
Cancellation Fees:
Unfortunately, late cancellations impact 3 parties. You, since your therapy progress is delayed. Another person on our waitlist needing to access treatment, & your psychologist who has set that time aside for you and prepared for your session. *A change to a telehealth appointment (video or telephone) does not attract a cancellation fee. These time periods exclude weekends and public holidays. Please provide the appropriate number of business days’ notice. We settle cancellation fees via direct debit using the card information you provide on our consent form. This information is securely stored in our client management system. Your card information will be used only for cancellation fees unless otherwise arranged. A receipt will be emailed to you once payment has been made.
Emergency or Illness
We understand there may be a time you are unable to make an appointment due to an emergency or illness and need to cancel with less than 24 hours’ notice. If this is the case, please provide appropriate documentation within 2 days of your appointment in order for your situation to be assessed.
The current APS recommended cancellation fees for psychologists are:
0-24 hours’ notice: Full fee
24-48 hours’ notice: 50% of fee
48 hours - 7 days’ notice: 25% of fee
Social Story for Your Child: Prepare for their first visit to an E&A psychologist
Preparing for my first visit to E&A: A Social Story
We understand visiting a new psychology clinic can be difficult for many children.
Below is a social story created to give your child an idea of what to expect on their first visit to see their psychologist. We recommend reading this short story to your child a few times before your first appointment.